When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please call in or telephone reception who will be able to tell you whether the result is normal or whether you need to come and see your doctor for further treatment or investigation.
It is advisable to telephone the surgery for test results after 10am as the telephone lines are busiest in the early mornings. Please note if any results are marked as urgent by the Doctors, we will contact you and arrange an appointment in an appropriate timescale.
Please be patient with our reception staff, they are only able to tell you if the results have been actioned as normal, no action required, or whether you should come in or arrange a telephone consultation. As they are not clinical staff, they cannot discuss test results. A copy of your results can be requested, providing the Doctor has reviewed them and that ID is brought along to collect to verify identification.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
